PRIVACY POLICY
THE ODDATIVE (ABN 73 197 534 275)(THE ODDATIVE) is committed to protecting the privacy and security of our customers and visitors to our online store at WWW.THEODDATIVE.COM. The below Privacy Policy describes how we collect your personal information, and how we may use or share it when you visit or make a purchase at WWW.THEODDATIVE.COM or when you interact with us through digital communication channels or social media platforms.
THE PERSONAL INFORMATION WE COLLECT
When you visit WWW.THEODDATIVE.COM, we will automatically collect certain information about the device you are shopping or browsing on, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. When you are browsing WWW.THEODDATIVE.COM, we collect information about each individual pages that you view, what websites or search terms referred you to the site, and the information on your behaviour with the site.
HOW WE COLLECT THIS INFORMATION
We collect this information using website cookies and similar technologies available, which are micro files or pieces of text that download to a device when a visitor accesses a certain website or app. For more information about viewing the cookies dropped on your device, visit the cookies used by shopify for more information. These functional and required cookies are commonly used, which allows Shopify, our hosting platform to securely provide this website to you. These analytics and performance cookies are used on this site, as described below, only when you acknowledge the cookie banner. We use analytics cookies to view site traffic, performance, behaviour and other various data sources.
CUSTOMER ACCOUNTS
When creating a customer account with WWW.THEODDATIVE.COM, we will collect personal information to improve our checkout experience and overall customer service. This information includes but is not limited to:- Your full-name and last-name- Billing and shipping address(es)- Details about your order- Email address(es)- Phone and/or mobile phone numberWe share this information with Shopify, our hosting provider, so they can provide certain web services to us.
MARKETING & ADVERTISING
When creating an account, you have the option to opt into receiving marketing materials from us. If you accept, you will receive marketing materials from us through email or through your web browser. You can, at any time unsubscribe by clicking the unsubscribe list at the bottom of the email, or simply refreshing your cookie browser. We will/can share the information we've gathered with Shopify or MailChimp our email marketing provider, so they are able to send emails to you on our behalf.
TRANSACTIONAL & NOTIFICATION EMAILS
When shopping online at WWW.THEODDATIVE.COM, we may send you emails about an order you placed, or changes in your account. This includes but is not limited to:- Creating an online account- Changing or updating your password- Making a purchase online- Your order has been shipped- Your order has been delayed- You have been unsubscribed- You have closed your account
WEBSITE VISITORS
When you make a purchase at WWW.THEODDATIVE.COM, we collect personal infromation for us to be able to fufill and ship your order. This information includes but is not limited to:
- Billing and shipping address(es)
- Details relating to your purchase
- Email address(es)
- Full first name and last name
- Phone number and/or mobile number
We share this information with our provider, Shopify, so that they can provide web services to us. As you go through the checkout, this site may auto-complete your shippig and billing address by sharing what you type with Google Places API and returning suggestions to you to improve your checkout experience.
SMS MARKETING
THE ODDATIVE respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you sign up for and use our SMS services.
The option to opting in to receive SMS messages from THE ODDATIVE is located at the checkout. By selecting this option you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
We collect your mobile number when you opt in to receive SMS messages from THE ODDATIVE. Additionally, we may collect information about your interactions with our SMS messages, such as whether you opened the message or clicked on any links within the message.
We use your mobile number to send you promotional offers, updates, and other marketing messages related to THE ODDATIVE products and services via SMS. We may also use the information about your interactions with our SMS messages to improve the effectiveness of our marketing campaigns.
We may share your mobile number with third-party service providers who assist us in sending SMS messages or analyzing the effectiveness of our marketing campaigns. These service providers are contractually obligated to use your personal information only for the purpose of providing services to us and are prohibited from using or disclosing your personal information for any other purpose.
You may opt out of receiving SMS messages from THE ODDATIVE at any time by replying "STOP" to any SMS message you receive from us. After opting out, you will no longer receive SMS messages from us, but we may still send you marketing messages via other channels, such as email, if you have provided us with your email address.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes to this Privacy Policy by posting the updated policy on our website or sending you a notification via SMS.
If you have any questions about the above, please contact info@theoddative.com.