SHIPPING & DELIVERY
Standard delivery from $10AUD
(Approx. 3-6 business days)
Express delivery from $15AUD
(Approx. 1-2 business days)
Standard delivery from $30AUD
(Approx. 6-12 business days)
Includes: United States, United Kingdom,
Canada, France, Germany & Spain.
Standard delivery from $20AUD
(Approx. 8-12 business days)
All of our items are shipped via Australia Post Standard, Express & International Service.
We will anticipate to prepare and ship your order within approximately 2-3 business days from order date. Any orders placed after 11am AEST will be processed the following day. Please use the below Australia Post shipping time frames as a guideline:
Standard Shipping: 3 - 6 business days
Express Shipping: 1 - 2 business days
Standard International Shipping: 6 - 12 business days
New Zealand, United States & Canada: 6 - 10 business days
France, Germany & United Kingdom: 8 - 12 business days
All orders do not have a guarantee delivery time after the item has been shipped by us. We aren't responsible for any further delays in shipping caused by Australia Post/International Australia Post after the item has left our studio. All orders will have tracking information provided with every order, however any buyer withholds all buyer responsibilities after the order has left our studio. Simply track your order here.
We currently ship by weight and costs are based on recommendations from our delivery service, Australia Post & Australia Post International. Please see weight and shipping price guidelines below:
Standard Shipping (3-6 Business Days)
Shipping ranges from $10.00 AUD - $20.00 AUD depending on weight of order.
Express Shipping (1-2 Business Days)
Shipping ranges from $15.00 AUD - $30.00 AUD depending on weight of order.
Free Standard Shipping
Available on all $100+ orders Australian or more. No code needed. The Paloma Candle Bowl is excluded from Free Standard Shipping.
We currently offer International Shipping to the United States, United Kingdom, New Zealand, Canada, France, Germany & Spain. We are slowly but surely opening up to more markets in the near future.
Standard Shipping (6-12 Business Days)
Shipping ranges from $20.00 AUD - $90.00 AUD depending on weight of order and location.
Shipping prices will be automatically calculated at checkout for your convenience. As each item is heavy and fragile we have factored the extra care, time and eco-friendly packaging materials used, avoiding plastic where possible to ensure your order gets to you safely into these shipping prices.
Your tracking number will be provided by email once we've shipped your order.
Please contact us at email@example.com and we'll be happy to help you investigate. As per our terms and conditions, in a case of any order that has proof of shipping via the tracking number, but the buyer is unable to locate their order we are not responsible and will not offer a credit or refund. The products covered by each contract (i.e. accepted order) are at your risk upon delivery of the order to the carrier. We cannot be held responsible for late or missing deliveries and you will need to contact Australia Post directly to create a claim or raise a dispute for any orders deemed lost or stolen. All orders at THEODDATIVE.COM must accept the terms and conditions upon checkout before proceeding with placing an order. Read more here.